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Your PC may need updates for the Thunderbolt™ ports to function properly. Select the computer manufacturer web link below for more details. If your computer manufacturer is not listed, please contact them directly to get the latest update.

Manufacturer	Comments
Asus	To ensure your Thunderbolt device functions properly, please download the latest Thunderbolt FW at www.asus.com/support/. If your product is a Motherboard with an Add-In-Card please go to www.asus.com/us/Motherboard-Accessory/ThunderboltEX-3/.
Dell	Important Information: You must update your computer’s BIOS and Thunderbolt™ drivers to the latest versions at www.dell.com/support before using the Dell Docking Station or other Thunderbolt device. Older BIOS versions and drivers could result in the docking station or other Thunderbolt device not being recognized by your computer or not functioning optimally.
GIGABYTE	To ensure your Thunderbolt device functions properly, please download the latest Thunderbolt FW at www.gigabyte.com/Motherboard/GC-ALPINE-RIDGE-rev-10#support-dl-driver
HP	To update the BIOS and the software and drivers: Go to http://www.hp.com/support. Select Get software and drivers, enter your computer model number (located on the computer service label), and then select Find my product. Click the link for your specific computer, select your operating system, and then download the latest.
Lenovo	To ensure your Thunderbolt device functions properly, please download the latest Thunderbolt FW from the Lenovo "PC Technical Support” site at https://pcsupport.lenovo.com/us/en/ by selecting the product needed for updates.
MSI	Enter your notebook model name at www.msi.com/support. Find the latest Thunderbolt™ driver and Thunderbolt™ firmware under the “Driver” and the “Firmware” tab of the product download page. Keep them updated by following the update guide to have the most enjoyable user experience on the Thunderbolt™ ports.

Windows Thunderbolt™ 3 equipped computers may require update of the System BIOS, Thunderbolt™ Firmware, Thunderbolt™ driver, and Intel Graphics driver for your cable or adapter to function properly. This article is for MSI computers with Thunderbolt 3.

The MSI GS63 Stealth Laptop with Thunderbolt port, as an example, requires all four software updates for the best performance.

1. Go to MSI support page

MSI Support Page

2. Use the search tool or manually browse to identify software for your computer.

3. Disconnect any Thunderbolt 3 / USB-C devices. Install the System BIOS update and reboot your computer.

4. Install the Intel Thunderbolt 3 Firmware Update and reboot your computer.

5. Install the Intel Thunderbolt Controller Driver and reboot your computer.

6. Install the Intel Graphics driver and reboot your computer.

7. Plug in Thunderbolt 3 / USB-C device.

For more information about our Thunderbolt products including drivers and user manuals, please visit the Thunderbolt page and USB-C Page on our website.